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Consumer Affairs Account Manager - (Field-based) Merck Animal Health


DeSoto, KS
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Job Details

Job Title: Consumer Affairs Account Manager - (Field-based) Merck Animal Health  - DIR020074


Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck’s Animal Health (MAH) Division works to improve the health of animals around the world through collaborative partnerships and a deep sense of responsibility towards our customers, consumers, animals, society, and planet. This team of energetic, independent thinkers offers one of the industry’s most innovative portfolios of products, services, and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species both domestically and internationally.  


The Consumer Affairs Account Manager will be part of the Veterinary and Consumer Affairs (V&CA) group with a focus on Consumer Affairs for Merck Animal Health (MAH). This position will focus on leading Senior Account Management efforts with key participants in the Food and Companion Animal marketplace such as animal protein processors (packers), food and pet retailers, restaurant chains and consumer associations. The position will develop partnerships with key stakeholders to position MAH as the partner of choice by providing vital scientific communications and consumer-focused messaging, both internally and externally, for all Food Animal and Companion Animal species.

Key responsibilities may include, but are not limited to: 

  • Develops close partnerships with key participants in the Food and Companion Animal marketplace, such as packers, food and pet retailers, restaurant chains and consumer associations 
  • Works with key stakeholders in the Food and Companion Animal marketplace by providing vital scientific communications and consumer-focused messaging 
  • Communicates the value and proper use of company products to key industry opinion leaders and other interested stakeholders 
  • Develops initiatives to understand consumer trends in the Food Animal and Companion Animal marketplace 
  • Collaborates with sales and key account teams to position MAH as the partner of choice to be successful in the Food and Companion Animal marketplace using MAH products and technologies.


Education Minimum Requirement: 

  • Bachelor Degree in Business related field

Required Experience and Skills: 

  • Minimum of 5 years of relevant experience in the food retail, food services or related businesses 
  • Up to 75% travel may be required. 
  • Must be highly self-motivated 
  • Excellent written and verbal communication, including strong presentation skills 
  • Good understanding of market and consumer trends 
  • Strong teamwork skills and the ability to collaborate cross-functionally 
  • Creativity aimed at finding solutions to unmet marketplace challenges/issues

Preferred Experience and Skills: 

  • D.V.M., Ph.D. or Masters in Food Science or related area preferred. 
  • Previous experience in consumer affairs, food production, processing, marketing or sales

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need an accommodation for the application process please email us at


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


For more information about personal rights under Equal Employment Opportunity, visit:




Job Direct Sales Generic MAH

Primary Location NA-US-KS-DeSoto

Other Locations NA-United States

Employee Status Regular

Number Of Openings 1

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