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Head, Portfolio Sourcing and Relationship Management


Upper Gwynedd, PA
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Job Details

Job Title: Head, Portfolio Sourcing and Relationship Management  - CLI005973

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.  Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us.
Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you.  To this end, we strive to create an environment of mutual respect, encouragement and teamwork.  As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
The Head, Portfolio Sourcing and Relationship Management has responsibility for the strategic development and executive oversight of the global sourcing strategy (annual supplier spend of ~ $500MM), supplier qualification and management, resource planning & management, Earned Value Management implementation, and vendor and site payments in Global Clinical Development (GCD).


In this role the individual will collaborate across multiple stakeholders in identifying, establishing, validating and managing of a strategic flexible resourcing model and supplier network critical to ensure the successful execution of the Merck clinical trial portfolio.


Primary activities/responsibilities include:

·         Provide leadership to the Portfolio Sourcing and Relationship Management organization (`60 individuals) within GCTO. This includes continual optimization of the organizational design and resources, ownership and optimization of key processes, talent and succession management, overall operating budget management and oversight of all deliverables within the group.

·         Lead the development and implementation of innovative global sourcing and partnering strategies across Merck’s clinical development portfolio.  This is inclusive of the Functional Service Providers (FSP) who provide ~ 65% of GCTO resources, CROs, as well as the third party suppliers including central laboratories, imaging, ECG, IVRS, ePRO and other specialty suppliers leveraged in clinical trial execution.  Monitor sourcing environment to keep current on provider and industry trends and identify and share best practices and implement best industry practices within Merck.

·         Oversee the supplier qualification activities.  This includes ensuring an efficient and fit-for-purpose qualification process, robust management and tracking of the qualification status for all GCD suppliers and ensuring the development of supplier qualification and risk management plans.


·         Provide executive oversight for implementation and ongoing business management of strategic sourcing approach and alliance/partnership management model within Global Clinical Development.  Lead PSRM department in ensuring governance models are in place; suppliers are managed to the responsibilities outlined in the contract and statement of work,  supplier portfolios and performance are well managed, performance issues are identified and rectified; the overall relationship between Merck and the external suppliers delivers the most value across impacted work segments.  This includes advising functional areas on supplier and market capabilities and prior performance, establishing and measuring Key Performance Indicators (KPIs) and customer satisfaction, collaboration with procurement to ensure supplier proposals contain assumptions and scenarios for consistent comparisons and costs are contained; ensure an holistic view of each partner in regards to issue management and escalation, leveraging of our relationship, metrics, negotiations,  minimizing change orders, etc. .


·         Collaboration with supplier executive leadership (COO, CEOs) in ensuring alignment in strategic objectives and supplier delivery.   Sponsor and conduct Annual GCD Supplier Forum as well as category specific Supplier Forums and Executive Governance Meetings to ensure continued supplier executive leadership alignment with GCD objectives. 


·      Provide/support executive oversight of resource planning and management activities. This includes accountability for headcount management and portfolio resourcing within GCD; ensuring identification of resource requirements across GCD to support the clinical trial portfolio execution and; collaboration with DLT, xDLT,

Human Resources, MRL Finance, and Therapy/Functional Area management to define and manage resource demand vs capacity of the Book of Business.


·         Provide senior oversight and sponsorship for implementation of a full, economic view of trial performance in the GCTO portfolio using the discipline of Earned Value Management including key dimensions of time, hours, spend and operational value accrued and monitoring of the associated synchrony across these delivery dimensions.  Enable timely reporting of earned value, identification of early signals of asynchrony between dimensions of earned value and development of appropriate actions in response to these signals including creation of the Pre-LDRC Project Summaries and PDT delivery contracts as well as the gathering and analysis of relevant performance metrics.


·         Ensures processes/procedures/resources are in place to ensure timely GCD vendor and site payments. 


·         Member of the GCTO Senior Leadership Team actively engaged in leadership team meetings, driving GCTO Vision Goals & Objectives and serving as executive sponsor for key strategic initiatives.


·         Supporting sponsor and member of GCTO Sourcing Governance Committee (SGC) established to ensure: upfront GCTO Sponsorship and approval for Sourcing Management Plan (SMP) assessments and Executive & Strategic Relationship Management and oversight of all GCTO sourcing partners.


Member of GCTO Operations Review Committee and GCD Quality & Compliance Council providing executive oversight for implementation, monitoring and management of supplier risk assessment, risk management, and timely resolution of issue escalations.



·         BS or BA with a minimum of 15 years in pharmaceutical clinical research; Master’s degree preferred but not required; at least 5 years in leading an operational or business support organization in biotech or pharma industry. 

Experience & Skills:


Candidate to have proven experience in:

·         Providing strategic leadership, strategic vision and organization/department oversight and management.

·         Significant management and clinical operations experience, with the ability to service different stakeholders in a matrix organization.

·         Exquisite knowledge of supplier network landscape including business models and cost structures, alliance management strategies.

Our employees are the key to our company’s success.  We demonstrate our commitment to our employees by offering a competitive and valuable rewards program.  Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.  If you need an accommodation for the application process please email us at
Search Firm Representatives Please Read Carefully: 
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.
Visa sponsorship is not available for this position.
For more information about personal rights under Equal Employment Opportunity, visit:

Job Clinical Research - Clin Ops

Primary Location NA-US-PA-Upper Gwynedd

Other Locations 

Employee Status Regular

Number Of Openings 1

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