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Manager, Operations - 2nd Shift


West Point, PA
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Job Details

Job Title: Manager, Operations - 2nd Shift  - MAN004424


Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. 

Under the general direction of an Associate Director or Manager, the incumbent is responsible for providing guidance and supervision to hourly employees in completing process, production, maintenance, or production support activities. Responsible for motivation, training, and problem resolution for subordinates. Uses team work and good communications to administer personnel policies and the local agreement. Ensure the area adheres to Good Manufacturing Practices, approved process steps, SOPs, quality procedures, safety, and environmental standards while operating within the profit plan.

The function of this position is to assure that products manufactured within the integrated process team (IPT) comply with cGMPs, operating procedures, and other applicable regulations. The responsible person will manage the direct processing of materials and supervise the associated hourly workforce within the IPT. The position has specific responsibility for motivating the workforce, work performance, scheduling, task coordination, equipment and area preparation, and administration of personnel policies and procedures.

Maintain control of processes and product quality by developing appropriate procedures and ensuring compliance with cGMPs, safety and environmental regulations. Monitor the manufacturing processes during the shift. Participate in internal sub-teams focused on process improvements by using lean methodology. Work with IPT members from Quality and Technical Operations to properly handle unplanned events and ensure that corrective actions are implemented.

Ensure that personnel under his/her supervision are properly trained in cGMPs, procedures, good documentation practices and regulatory matters. Monitor personnel practices to ensure compliance with SOPs, practices and regulations. Participate in design and implementation of training and development programs. Supervise and motivate hourly employees.

Collaborate with IPT members in the identification and implementation of continuous improvement initiatives and action plans. Support activities in the areas of cost reduction, efficiency, productivity, operational excellence and lean practices.



  • Bachelor's Degree or higher, required; Master's Degree or higher, preferred


  • Ability to focus on and obtain results.
  • Ability to effectively collaborate with and manage a work team.
  • Ability to enact conflict resolution.
  • Ability to effectively respond to change.
  • Ability to work off hours / days of the week.
  • Excellent analytical and organizational skills.
  • Leadership and interpersonal skills to motivate direct reports and peers toward the achievement of production goals.
  • High personal integrity, credibility and energy.
  • Flexibility to perform related tasks to support the business.


  • Minimum of three years in a leadership position (managing others or leading teams)
  • Strong verbal and communication skills.
  • Strong Problem solving skills

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need an accommodation for the application process please email us at


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:




Job Manuf./Operations Generic

Primary Location NA-US-PA-West Point

Other Locations 

Employee Status Regular

Number Of Openings 1

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