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Senior Specialist, Operations


West Point, PA
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Job Details

Job Title: Senior Specialist, Operations  - MAN004333

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its 125-year legacy. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

Under the general direction of an Associate Director, the incumbent is responsible for leading/supporting teams which is focused on continuous process improvements, reducing process variability, production schedules and strategic initiatives. Uses teamwork and good communications to drive results while adhering to and being knowledgeable of policies and GDLs. Adheres to Good Manufacturing Practices, approved process steps, SOPs, quality procedures, safety, and environmental standards while working and leading teams.

Understands and applies business knowledge in decision making for the operations area. Has developed conceptual and practical expertise in own discipline. Applies knowledge of internal/external processes to drive improvements. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. May act as a team lead or project lead and drive change; promotes teamwork and open discussion of issues, coaches and guides others. Interprets customer needs, assesses requirements and identifies solutions to non-standard requests. Explains difficult issues and works to build alignment around a complex situation.

Maintain control of processes and product quality by developing appropriate procedures and ensuring compliance with cGMPs, safety and environmental regulations. Monitor the manufacturing processes during the shift. Participate in internal sub-teams focused on process improvements by using lean methodology. Work with IPT members from Operations, Quality and Technical Operations to properly handle unplanned events and ensure that corrective actions are implemented.

Collaborate with IPT members in the identification and implementation of continuous improvement initiatives and action plans. Support activities in the areas of cost reduction, efficiency, productivity, operational excellence and lean practices.



  • Bachelor’s Degree or higher


  • Bachelor’s Degree or higher
  • Four years’ experience in a leadership position
  • Manufacturing experience in operational capacity in a GMP or highly regulated industry.



  • Ability to focus on and obtain results.
  • Ability to effectively collaborate with and manage a work team.
  • Ability to enact conflict resolution.
  • Ability to effectively respond to change.
  • Excellent analytical and organizational skills.
  • Leadership and interpersonal skills to motivate others and peers towards the achievement of better performance or Team goals.
  • High personal integrity, credibility and energy.
  • Flexibility to perform related tasks to support the business.
Our employees are the key to our company’s success.  We demonstrate our commitment to our employees by offering a competitive and valuable rewards program.  Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.  If you need an accommodation for the application process please email us at
Search Firm Representatives Please Read Carefully: 
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.
Visa sponsorship is not available for this position.
For more information about personal rights under Equal Employment Opportunity, visit:

Job Manuf./Operations Generic

Primary Location NA-US-PA-West Point

Other Locations 

Employee Status Regular

Number Of Openings 2

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