20 days old

Sr Technical Writer

Roche
Santa Clara, CA
  • Jobs Rated
    40th

JOB SUMMARY:

Works closely with internal and/ or global partners to write, edit, and publish Roche Tissue Diagnostics (RTD) internal and/ or customer facing documentation. Partner with Life Cycle teams to work on and complete existing and new documentation projects. Assists in the governance, planning, and completion of improvements to documentation and writing processes. Assists in the coordination and maintenance of corporate standards as they pertain to documentation. Provides mentorship and training to other technical writers and technical writing interns.

DISTINGUISHING CHARACTERISTICS:

The Technical Writer is first in the series of two jobs. At this level, the employee additionally provides writing and documentation guidance to technical teams and participates in the planning, governance, and improvements to documentation and writing processes.

ESSENTIAL RESPONSIBILITIES:

  • Provides editing/ writing to technical teams as needed.
  • Works closely with cross functional project teams and other technical writers for writing projects and conducts formal review meetings, tracks project status, and resolves any communication barriers
  • Facilitates the timely development, change, review and approval of documentation.
  • Designs, develops, tests, and maintains documentation for Roche Tissue Diagnostics (RTD) within established schedule and budget targets.
  • Creates, writes and edits high quality text using corporate and department style guidelines.
  • Assists in ancillary services and interdepartmental activities or applications required for publication, preparation, storage and delivery of documentation.
  • Participates on teams to drive organizational adoption of new tools and processes for content creation and management.
  • Develops and revises Quality System documents, such Guidance Documents, Work Instructions, and Templates to drive consistency and quality of content in user documentation.
  • Maintains departmental tools, processes, and libraries. Assists with activities required for maintenance and publication.
  • Communicates effectively with interdepartmental teams and external vendors/ customers during activities such as the production and process of translation.
  • Trains and mentors technical writers.
  • Maintains established metrics to monitor department activities and performance measures.
  • Assists in producing established metrics to monitor department activities and performance measures.
  • Within the Document Services group, the employee directs and provides oversight in managing the Bids and Quotes processing for translation operations including continuous process improvement and the establishment of process metrics.

MINIMUM QUALIFICATIONS:

Formal Training/Education:

  • Bachelor's degree in a scientific discipline, business administration, technical writing, or other related technical field required. Masterâs degree preferred.

Experience:

  • Minimum of 5 yearsâ experience required. For the GCS group, the experience would pertain to direct technical writing experience either in the software and/ or hardware industry. For the Document Services group, the experience relates to the medical device, software, pharmaceutical, or biotechnology industry.
  • Knowledge of current US and International regulations as it pertains to documentation (e.g., FDA, ISO, IVDD and 21 CFR Part -11), and control of electronic records preferred.
  • Demonstrable record of working on project teams while working on multiple projects.
  • Experience with mentoring other technical writers preferred.
  • Knowledge of medical device, software, pharmaceutical, or biotechnology industry preferred

Roche is an equal opportunity employer.

Customer Support, Customer Support > Documentation & Technical Writing

Jobs Rated Reports for Technical Writer

Posted: 2018-09-27 Expires: 2018-10-27

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Sr Technical Writer

Roche
Santa Clara, CA

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Technical Writer
40th2018 - Technical Writer
Overall Rating: 40/220
Median Salary: $70,930

Work Environment
Very Good
27/220
Stress
Medium
90/220
Growth
Fair
90/220
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